Staples Gardiners Road in Kingston, ON Closed now

Reviews about Staples Gardiners Road

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  2020-04-25, by BT Armistice
  Customer service is lacking. Copy center was not able to read a newer USB key and had 3 tech's try different ports to see if it would work. The third tech just walked over in a loud voice saying it's our key and stop trying because we read hundered of keys a day and it's our issue. As a customer at a cash and others wating in line thanks for making me feel horrible having everyone staring at me as they wait in line because it's "our issue". Went to the computer section inn the store and a trainee let us plug it in and it read perfectly. Trainee even offered to transfer the data for us on one of their keys. After going in the office he comes back out saying there will be a $40. Charge just to move the file onto one of their keys. After saying no I had 2 more in training staff come over and try to help. At least the staff in training were more considerate and helpful. Asked to speak to the manager and she offered a $15 fee as we have to pay the tech 15 mis of work to move the file.. After I said no she gave no other options to help me except renting time on their computer to transfer a file at a cost. After that she refused any other help saying there was nothing she can do. I mentioned the issue with the print service staff and she said she would speak to her that all she could do...