Rogers in Kingston, ON Open now

Reviews about Rogers

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  2020-05-27, by david Dossett
  Been there twice in a week to get a new phone. Each time there is only one staff member on duty with two sets of customers waiting. Not impressed. Hire more staff. We gave up and went elsewhere. BTW hate the new store layout with cash register and table in the centre.
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  2019-09-13, by Ken Allan
  Great service st the start....asked if I wanted a Rogers MasterCard ( cashback) and I specifically asked if they was an annual fee...I was told no by Ben....there is a fee of $29 annually...not happy....the plan I got included a free tablet Samsung and I bought the iPhone as well....there was no discussion of a $10 monthly charge to my account for services. I wasn't told that nor did I ask for it... Tried twice to talk to same reps at the store....there was a lineup of people...I waited 40 mins and left matter unresolved....I went back 2 hrs later same thing major lineup ...no acknowledgement by staff that I was even there once let alone 2 times....I waited and left again after another 40 minutes....how stupid am I you say...stupid ...I've been with Rogers for over 15 years and they still amaze me with their steadiness at these local stores....